Shipping and delivery

Shipment

Orders are shipped worldwide. Shipping costs are € 5,99 for the Netherlands, Belgium, Denmark, Germany, Austria, Spain, Portugal, Italy, France, Luxemburg, Poland, Uk, Ireland, Finland and Sweden.  For shipments outside these countries, shipping costs are € 9,95. International shipments are made by DHL parcel as a international registered shipment.

Delivery Time

Products are shipped from The Netherlands or Germany. The delivery time for stock items is:

  • 1 Day for Germany, The Netherlands and Belgium.
  • 2 Days for Austria, Denmark, Spain, Portugal, Italy, France, Luxemburg, Poland, United Kingdom, Ireland, Finland and Sweden.
  • 3-5 Days other EU countires.
  • 5 -7 Days other countries.

Return

You can return or exchange your order within 14 calendar days after receipt. In this case, all shipping costs incurred by the return or exchange will be payed by the customer.

In the case of defective product or shipping error, Minomana covers all costs of exchange and refund of the product.

No product is changed or amount returned until we have received and verified that it is in perfect condition. Any product that has been worn, washed or returned without their original packaging will not be refunded.

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