Terms and conditions

Your purchase with Minomana babywearing coats:

  1. All orders are subject to our general Terms & Conditions.
  2. Orders are accepted 24 hours a day throughout the whole year.
  3. Orders placed on weekdays after 2:00 PM, on Saturdays, Sundays and public holidays will be processed the next business day.
  4. All accepted orders will be confirmed by email.
  5. Confirmed orders cannot be cancelled.
  6. Minomana babywearing coats reserves the right to cancel any accepted order if the company has any doubts of the correctness of the information provided, the payment made was insufficient and/or attempts to clarify with the purchaser through email fails. In these cases, purchaser will be notify by email and the refund made accordingly.
  7. All products are listed in Euro, including local delivery charges and any applicable taxes. No tax will be charged to orders outside the EU.
  8. For deliveries outside EU, buyers will be responsible for any additional cost, taxes etc.
  9. It is the purchaser’s responsibility to ensure that all information, including the delivery address and email contacts, are entered correctly and completely in the online order form. Failure to do so may result in non-delivery of the goods purchased.
  10. Minomana will endeavour to ensure each purchase made through the company is completed in a timely manner and the products reach our purchaser in good condition. The company cannot be held responsible for errors which is beyond its control.

Additional Terms for Pre-orders: 

  1. Pre-orders cannot be cancelled, revised or refunded once payments are received.
  2. If your selected productas that are not available, we will refund the full amount via Paypal.
  3. Pre-orders will take around 3 to 5 weeks to arrive. For those who expect immediate delivery of products or cannot accommodate the timeline for delivery, we advise you not to place your pre-orders to avoid any anxiety and frustration while awaiting for your coats.
  4. Any unexpected delay in deliveries due to supplier, shipment, custom delays or any unforeseen circumstances, Minomana will inform buyers.

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